Introduction

We believe in making the Service accessible while maintaining fairness for all customers and ensuring the sustainability of the Service. As part of this, we offer user access governed by the following Fair Usage Policy:

AI Messages Limits Policy

Paid users in any paid plan (Starter, Grow, Scale, and Enterprise) are limited to 100 AI messages /user /day (enough to cover any fair usage) .

Inactivity Policy

Free user accounts that are inactive for more than 60 days may be deactivated or removed.

Admins will receive usage notifications if their free user base approaches fair usage thresholds. Continued heavy use by free users may trigger outreach from the customer success team to explore appropriate expansion options.