Pricing

Explorer – Free forever

Includes: Up to three hours of video and audio content plus fifty non-media items /mo, unlimited users, 5 AI messages /day to a maximum of 30 AI tasks /mo, and 2 AI research tasks /mo.

Start free

Start free

Start free

Starter
€950/mo

Designed to get started:

Starter
€950/mo

Designed to get started:

Starter
€950/mo

Designed to get started:

50 h of video & audio /mo

500 non-media items /mo

Unlimited users

5,000 AI messages /mo

75 AI research tasks /mo

Unlimited automations

Standard integrations

Plan limited to 6 months

Get Starter

Get Starter

Get Starter

Grow
€3950/mo

Everything in Starter, plus:

Grow
€3950/mo

Everything in Starter, plus:

Grow
€3950/mo

Everything in Starter, plus:

350 h of video & audio /mo

3.5K non-media items /mo

Unlimited users

15,000 AI messages /mo

225 AI research tasks /mo

PII & privacy features

Premium integrations

Data residency in EU or US

Get Grow

Get Grow

Get Grow

Scale
€6950/mo

Everything in Grow, plus:

Scale
€6950/mo

Everything in Grow, plus:

Scale
€6950/mo

Everything in Grow, plus:

900 h of video & audio /mo

9K non-media items /mo

Unlimited users

50,000 AI messages /mo

750 AI research tasks /mo

SSO (SAML) and SCIM

Data residency 70+ regions

SOC 2 Type II report

Get Scale

Get Scale

Get Scale

Enterprise
Custom

All the security and support you need to scale customer insights across large organizations, including:

Physical data separation in region of your choice

Advanced privacy and data retention policies

Dedicated customer success team

Get Scale

Get Scale

Enterprise
Custom

Let's talk!

All the security and support you need to scale product discovery across large organizations, including:

Enterprise
Custom

Let's talk!

All the security and support you need to scale product discovery across large organizations, including:

Physical data separation in region of your choice

Advanced privacy and data retention policies

Dedicated customer success team

Get in touch

Get in touch

Trusted by customer-first companies

Used by the world's leading product and marketing teams.

Questions & Answers

What is the right plan for me?

What is NEXT AI?

What is NEXT AI?

What does “video & audio hours” mean?

What is a “Customer OS”?

What is a “Customer OS”?

What are “non-media items”?

Who is NEXT AI for?

Who is NEXT AI for?

What are “AI messages”?

What data sources can NEXT AI ingest?

What data sources can NEXT AI ingest?

What are “AI research tasks”?

What questions can teams ask in NEXT AI?

What questions can teams ask in NEXT AI?

Do you charge per seat/user?

How does NEXT AI reduce manual work?

How does NEXT AI reduce manual work?

Can I upgrade from Explorer/Starter later?

What are “Modes in chat” and why do they matter?

What are “Modes in chat” and why do they matter?

Why is Starter limited to 6 months?

How is NEXT AI different from traditional VoC tools or dashboards?

How is NEXT AI different from traditional VoC tools or dashboards?

What if we need more volume than our plan includes?

How is NEXT AI different from ChatGPT?

How is NEXT AI different from ChatGPT?

What are my payment options?

Can NEXT connect insights back into our tools?

Can NEXT connect insights back into our tools?

Do prices include taxes (VAT)?

Can we use our own AI model?

Can we use our own AI model?

Where can I ask more questions?

How does NEXT AI learn our product and terminology?

How does NEXT AI learn our product and terminology?