Customer intelligence that drives product, marketing, and growth

From backlog priorities to go-to-market plays to churn prevention — intelligence delivered into the workflows that move the business.

Deel's marketing turns sales/cs calls into persona-ready insights—powering sharper messaging and higher conversion.

Wahi uses broker calls and support tickets to ship the right features faster—fewer mis-bets, less rework, stronger alignment.

Pledg turns product and support feedback into shared intelligence—delivered instantly to the right Slack channels and DMs, automatically.

↑21%

Increase marketing
campaign conversions

less carts abandoned

Keep personas and messaging aligned to real customer language from calls and tickets for campaigns resonate and convert.

↑30%

Accelerate team velocity

accelerate roadmap
velocity

Turn feedback into ranked priorities with counts and quotes, so teams decide what to ship with confidence, ship it faster, and cut rework.

↑99%

Faster customer
feedback loops

faster customer
feedback loops

Automate feedback analysis across channels and push insights back into the flow of work, so teams act in minutes, not weeks.

↑32%

Increase in sales
win rate

less carts abandoned

Extract objections, decision criteria, and competitor intel from calls to sharpen positioning and reduce avoidable losses.

Act on evidence, not assumptions

Customer, competitive, and market signals become product evidence and messaging intelligence. What to build, what to fix, how customers talk about your product — delivered into engineering, product, marketing, and growth workflows, every week.

























Customer, competitive, and market signals become product evidence and messaging intelligence. What to build, what to fix, how customers talk about your product — delivered into engineering, product, marketing, and growth workflows, every week.

























Learn about the features →

Trusted by fast-moving companies

Improve conversion, reduce churn, and leapfrog ahead

Improve conversion, reduce churn, and leapfrog ahead

Improve conversion, reduce churn, and leapfrog ahead

Customer-led everything
Prioritize what matters, avoid mis-bets, and move faster

Customer-led everything
Prioritize what matters, avoid mis-bets, and move faster

Churn-risk messaging & retention plays

Find the real reasons why accounts churn or renew—ranked by segment or persona, and tied to evidence from tickets and calls. Create messaging and playbooks.

Win/loss & competitive narrative

Extract competitor mentions, objections, and decision criteria from sales calls—ready for messaging and enablement.

Customer-led product roadmap

Turn scattered customer feedback and requests into quantified themes and priorities—grounded in real customer quotes and volumes.

Persona-based marketing at scale

Continuously funnel what matters to each persona from calls/tickets/reviews into campaign language, landing pages, and sales collateral.

Onboarding and adoption drivers

Explain drop-offs in activation with customer language—counts & verbatims. And generate fix-first recommendations.

Support → product loop

Market steering with real customer language

Market steering with customer language

Turn tickets and calls into product opportunities—detect recurring issues, size impact, and drive improvements, not just resolutions.



Turn tickets and calls into product opportunities—detect recurring issues, size impact, and drive improvements, not just resolutions.

Get inspired by real workflows
How tech companies are putting their data to work

  • What are the top complaints about checkout by store format?

  • Why did NPS drop in France this month? Break down by themes, verbatims, and counts.

  • Which categories drive the most ‘out of stock’ mentions—and where?

  • Compare top-performing stores vs bottom: what customers praise vs criticize.

  • the 5 biggest service themes (store navigation, staff, cleanliness, product choice, price range…)?

  • What are the top return reasons customers mention? Quantify by category.

  • Create a store playbook : top fixes this week + suggested owner teams.

  • Scan our Q1 checkout roadmap in Confluence and identify gaps what customers are actually unhappy with.

  • Create copy for in-store Wow! campaigns based on what customers love about shopping with us.

Your data. Your rules.
Designed to meet the security, privacy, and compliance requirements of the most demanding enterprises.

Total control

Manage model access, data residency, MCP controls, privacy policies, integrations, and agent rules globally.

Identity and access management

SAML-based SSO for secure login. SCIM provisioning to manage users and groups automatically.

PII protection by default

Personally identifiable information is removed from your data automatically. The LLM never sees PII.

Learn about security →

Questions & Answers

What is customer intelligence for B2B SaaS companies?

What is NEXT AI, in one sentence?

How is NEXT AI different from ChatGPT for customer insights?

What customer data sources can NEXT AI analyze?

Does NEXT AI replace Gong, Zendesk, HubSpot, Salesforce, or Amplitude?

How does NEXT AI help reduce churn and improve renewals?

How does NEXT AI improve onboarding and product adoption?

How does NEXT AI accelerate roadmap velocity?

How does NEXT AI support win/loss analysis and competitive insights?

How does NEXT AI improve marketing conversions?

What are “Modes” in NEXT AI (and why do they matter)?

What are team-specific AI agents in NEXT AI?

What is MCP, and why connect tools like Amplitude or Databricks?

How does NEXT AI avoid “just AI summaries”?

How do I use analytics?

Move faster, with confidence.

Move faster, with confidence.

Move faster, with confidence.