Boost growth with AI that explains why customers buy (or don't buy), struggle, or churn
Turn sales/cs calls, support tickets, surveys, reviews, and community posts into actions that improves conversion, retention, care, and velocity.
Deel's marketing turns sales/cs calls into persona-ready insights—powering sharper messaging and higher conversion.
Wahi uses broker calls and support tickets to ship the right features faster—fewer mis-bets, less rework, stronger alignment.
Pledg turns product and support feedback into shared intelligence—delivered instantly to the right Slack channels and DMs, automatically.
21%↑
Keep personas and messaging aligned to real customer language from calls and tickets for campaigns resonate and convert.
30%↑
Turn feedback into ranked priorities with counts and quotes, so teams decide what to ship with confidence, ship it faster, and cut rework.
99%↑
Automate feedback analysis across channels and push insights back into the flow of work, so teams act in minutes, not weeks.
32%↑
Extract objections, decision criteria, and competitor intel from calls to sharpen positioning and reduce avoidable losses.
Your Customer OS
Give your team superpowers
Make faster, better decisions across conversion, retention, growth, and product
Make faster, better decisions across conversion, retention, growth, and product
Purpose-built modes in chat
Deep research, hypothesis validation, and comparisons—structured outputs designed for how teams actually work.
Team-specific AI agents that do the work
Create agents that cluster themes, quantify drivers, and surface evidence by product, persona, or segment.
Connect your business context (MCP)
Pull context from Amplitude, Databricks, and more to enrich feedback and improve answer quality.
32%↑
Extract objections, decision criteria, and competitor intel from calls to sharpen positioning and reduce avoidable losses.
99%↓
Less manual work
Reduced time to insight from weeks to minutes by automating customer interaction analysis with AI.
30%↓
Lower churn
Spot churn drivers early and coordinate Product + Customer Success actions before renewals are at risk.
20%↓
Reduced support contacts by tapping ticket insights to drive improvements, not just resolutions.
Churn-risk messaging & retention plays
Find the real reasons why accounts churn or renew—ranked by segment or persona, and tied to evidence from tickets and calls. Create messaging and playbooks.
Win/loss & competitive narrative
Extract competitor mentions, objections, and decision criteria from sales calls—ready for messaging and enablement.
Customer-led product roadmap
Turn scattered customer feedback and requests into quantified themes and priorities—grounded in real customer quotes and volumes.
Persona-based marketing at scale
Continuously funnel what matters to each persona from calls/tickets/reviews into campaign language, landing pages, and sales collateral.
Onboarding and adoption drivers
Explain drop-offs in activation with customer language—counts & verbatims. And generate fix-first recommendations.
Turn tickets and calls into product opportunities—detect recurring issues, size impact, and drive improvements, not just resolutions.
Get inspired by real prompts
How tech companies are putting their data to work
How tech companies are putting their data to work
Built for scale & safety
Enterprise controls for data, models, and agents
Enterprise controls for data, models, and agents
