Needfinding
The process of uncovering user needs through research. It's an important step in the design process because it helps you understand what users want and need from your product. These needs are part of the Voice of the Customer (VoC).
The process of uncovering user needs through research. It's an important step in the design process because it helps you understand what users want and need from your product. These needs are part of the Voice of the Customer (VoC).