Updates

Updates

Features, Fixes & Improvements.

Features, Fixes & Improvements.

UX

January 3, 2024

Happy New Year 🎉 Happy New Look 💥

All updates

We've rejigged NEXT Library to offer an insanely modern and functional new look and usability. Different data points in the repository now look and feel different so users always know what they're working with:

- Recordings are the original raw-form customer interaction data
- Highlights are reels or clips of the key customer moments
- Clusters bring together highlights into aggregate-form items

Starting with NEXT is easy, quick and fun!

Starting with NEXT is easy, quick and fun!

Bring your customer into every product decision

Bring your customer into every product decision

Bring your customer into every product decision

  • GDPR & CCPA

  • SOC 2 Type II

  • Data residency in 27+ countries

  • 38+ transcription languages

  • Unlimited recordings

  • Unlimited reels

  • Unlimited video stories

  • Unlimited teamspaces

  • Unlimited members

  • GDPR & CCPA

  • SOC 2 Type II

  • Data residency in 27+ countries

  • 38+ transcription languages

  • Unlimited recordings

  • Unlimited reels

  • Unlimited video stories

  • Unlimited teamspaces

  • Unlimited members