Updates

Updates

Updates

Features, Fixes & Improvements.

Features, Fixes & Improvements.

AI

AI

AI

July 10, 2023

AI-generated highlight titles 🖌️

All updates

We know that sometimes our AI might miss important customer moments, leaving you to manually create highlights. We believe that the best results come from a collaboration between AI and humans. That's why we're thrilled to announce a new feature!

From now on, when you create highlights manually, a nifty pop-up will appear. The AI will automatically come up with a title (or summary) for the selected text. This means you don't have to waste time writing a title yourself. You can simply tag and create highlights using the AI-generated title. And don't worry, if you want to tweak the title, you can do that too. It's a real time-saver when you're diving into customer conversations.

With this enhancement, we're making sure that our AI and humans work together seamlessly, giving you the best possible experience and results.

We know that sometimes our AI might miss important customer moments, leaving you to manually create highlights. We believe that the best results come from a collaboration between AI and humans. That's why we're thrilled to announce a new feature!

From now on, when you create highlights manually, a nifty pop-up will appear. The AI will automatically come up with a title (or summary) for the selected text. This means you don't have to waste time writing a title yourself. You can simply tag and create highlights using the AI-generated title. And don't worry, if you want to tweak the title, you can do that too. It's a real time-saver when you're diving into customer conversations.

With this enhancement, we're making sure that our AI and humans work together seamlessly, giving you the best possible experience and results.

We know that sometimes our AI might miss important customer moments, leaving you to manually create highlights. We believe that the best results come from a collaboration between AI and humans. That's why we're thrilled to announce a new feature!

From now on, when you create highlights manually, a nifty pop-up will appear. The AI will automatically come up with a title (or summary) for the selected text. This means you don't have to waste time writing a title yourself. You can simply tag and create highlights using the AI-generated title. And don't worry, if you want to tweak the title, you can do that too. It's a real time-saver when you're diving into customer conversations.

With this enhancement, we're making sure that our AI and humans work together seamlessly, giving you the best possible experience and results.

Starting with NEXT is easy, quick and fun!

Starting with NEXT is easy, quick and fun!

Starting with NEXT is easy, quick and fun!

Bring your customer into every product decision

Bring your customer into every product decision

Bring your customer into every product decision

  • GDPR & CCPA

  • SOC 2 Type II

  • Data residency in 27+ countries

  • 38+ transcription languages

  • Unlimited recordings

  • Unlimited reels

  • Unlimited video stories

  • Unlimited teamspaces

  • Unlimited members

  • GDPR & CCPA

  • SOC 2 Type II

  • Data residency in 27+ countries

  • 38+ transcription languages

  • Unlimited recordings

  • Unlimited reels

  • Unlimited video stories

  • Unlimited teamspaces

  • Unlimited members

  • GDPR & CCPA

  • SOC 2 Type II

  • Data residency in 27+ countries

  • 38+ transcription languages

  • Unlimited recordings

  • Unlimited reels

  • Unlimited video stories

  • Unlimited teamspaces

  • Unlimited members