UX audit
A type of research that involves assessing the user experience of a product or service. UX audits can be used to identify areas where a product or service can be improved to better meet the needs of its users. Conducting a UX audit can be a helpful first step in improving the user experience of a product or service. Read more on how to perform UX research to gain real insights into your users and their needs in our Ultimate Guide to UX Research.