Another week, another round of improvements that make our platform more powerful and user-friendly. Here’s what’s new:

Billing now aligned with contracts 🎉

We’ve reworked our billing system to perfectly match what contracts define. Instead of tracking transcribe minutes, we now measure recording minutes and non-media items - just as contracts specify.

• Usage is visible directly on the Billing page

• Default alerts now trigger on these dimensions

• Access is automatically blocked once limits are exceeded

• Every tenant is set up on starter/grow/scale plans, with custom plans applied where relevant

This makes billing clearer, more transparent, and easier to manage.

Lightweight previews in the Library 🎉

The Highlights Library now feels much lighter and easier to browse. Instead of showing long text previews, highlights appear in a compact form so you can focus on the essentials. If you do need the full details, you’ll still find them in the cluster dialog.

Documentation updates 🎉

We’ve expanded our Help Center with two new guides:

• How Gong sampling works

• How to connect to Confluence MCP