Weekly updates (15 Aug '25)

Aug 15, 2025

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Integrations

Improved Thread Sharing Experience 🎉

Sharing AI responses just got better! Previously, our sharing flow was built for video clips, which left awkward gaps when sharing text-only AI responses. Now, AI responses can be shared purely as text - making them cleaner, easier to read, and more engaging.

Import Jira Custom Fields 🎉

You can now bring even more context into your highlights from Jira. Configure any custom fields - like “Design Rating” or “Impact Score” - to be imported as highlight tags. Just open your subscription in Integration Settings and add the fields you need.

Advanced Filtering for Gong Imports 🎉

Fine-tune exactly which Gong calls make it into NEXT. With the new LIQE query support, you can filter on any Gong field - perfect for importing only the calls that match your CRM data or other criteria. Learn more in our Help Center.

Limit Khoros Imports by Board 🎉

Focus on the discussions that matter most. You can now restrict Khoros imports to specific boards, ensuring you only bring in the conversations relevant to your analysis.

Turn customer voice into business impact, faster.