Weekly updates (6 Jun '25)

Jun 6, 2025

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AI

It’s been a productive week at NEXT - our team shipped several powerful improvements to make your workflows smoother, smarter, and more precise. Here’s what’s new:

Match highlights to a single cluster 🎉

You no longer need to regenerate all clusters just to tweak one. From the UI, you can now rematch highlights against a single cluster - perfect for fine-tuning themes without starting from scratch.

Threads got smarter about choosing data 🎉

Threads now interpret your intent more accurately:

  • When you select a specific highlight, the AI focuses only on that, avoiding unrelated data.

  • If you don’t ask for a date filter, we won’t add one.

  • Plus: Threads keep it concise, limiting inline evidence to just 3 annotations per fact.

Smarter, multi-tool Threads 🎉

Threads can now generate themes and trigger multiple tools in one go:

  • They auto-pull existing clusters (or create new ones) to enrich responses.

  • They select the best tools more accurately — for responses that are both broader and deeper.

Limit Tagging and Clustering Jobs by source 🎉

You can now scope your Tagging or Clustering Jobs to a specific data source. Whether it's HubSpot support calls or a targeted Qualtrics survey - tailor your analysis exactly to where the data came from.

Let us know what you think - and stay tuned for next week’s batch of updates!

Turn customer voice into business impact, faster.