Weekly update (22 Aug '25)

Aug 22, 2025

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AI

We’ve been busy improving NEXT to make your experience faster, smarter, and more delightful. Here’s what’s new this week:

User-Selectable Data Sources 🎉

You can now choose exactly which sources to query in AI Threads! Instead of scanning all connected repositories, you can direct NEXT to focus on Confluence, Google Drive, or both - improving relevance, performance, and resilience to rate limits.

Faster Suggest Search 🎉

Suggestions now load significantly faster as you type, making it easier than ever to find what you’re looking for.

CSV Highlight Upload Supports More File Encodings 🎉

Mass-uploading highlights just got easier! NEXT now automatically detects common file encodings, such as ISO-8859-1, so characters like umlauts are imported correctly - no more corrupted data when working with non-UTF-8 CSV files.

Smarter Gong Imports 🎉

We’ve added two powerful new options for Gong integrations:

  • Filter by call quality: Only import calls where there’s at least one external participant with a job title using the hasExternalPartyWithTitle:true LIQE filter.

  • Limit imports to specific folders: Manually select which Gong folders to sync, giving you full control over which calls make it into NEXT.

Cleaner AI Threads with Feedback 🎉

We’ve streamlined the AI Thread experience:

  • Direct feedback on AI responses: Mark answers as good or bad so we can continuously improve NEXT’s AI logic.

  • Simpler thread actions: We’ve removed underused buttons, making it easier to find the essentials like “Share” and “Try again”.

Copy AI Thread Content with Highlight Links 🎉

When copying AI Thread messages, NEXT now includes deeplinks to any highlights mentioned in the response — making it effortless to share context across apps.

Turn customer voice into business impact, faster.