Weekly update (13 Jun '25)

Jun 13, 2025

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AI

Here’s what’s new this week - all designed to make your experience faster, clearer, and just plain smarter. Let’s dive in.

Follow Along as NEXT AI Thinks 🎉

You can now see the thinking process behind every Thread. This adds transparency and helps users understand why NEXT AI answers the way it does. It’s also a great way to refine your next prompt - especially when there’s hidden context the AI might not know yet.

Dashboards Are Now Truly Dashboards 🎉

We’ve reimagined dashboards to reflect how users actually work. Instead of answering a single question, dashboards now provide a broader overview of a focus area - and suggest the right prompts to dive deeper.

The interface is much calmer and easier to scan. No more visual overload - just what you need, when you need it. For this, we've trimmed down the dashboard lister section to make dashboards easier to navigate and faster to load:

  • Only clusters shown - no more endless highlights

  • Removed filters and sorting - because no one was using them

  • Simplified cluster cards - now without distracting analytics

The result? A cleaner, faster way to spot what matters most.

Smarter Focus Picking for Threads 🎉

Threads now rely on high-quality, AI-assigned tags to define their scope. This avoids noisy, low-quality tags from imports and leads to more relevant answers.

Bonus: The agent also got better at picking the right tools for each job - especially when generating themes.

Better Handling of Offensive Feedback 🎉

Not all user feedback is polite - but it’s still valuable. We’ve relaxed our input filters to process survey responses and reviews even if they include strong language. This gives you a more complete picture of what users really think.

Bonus: Our AI processing also got faster across the board.

Users Can Now Import Feedback from Usabilla Forms 🎉

In addition to Usabilla buttons, you can now import feedback from Usabilla forms as well. More coverage, less hassle.

Clusters Suggest Now Prompts to Dive Deeper 🎉

Each cluster now comes with tailored prompt suggestions. Just click to kick off a new Thread and explore the details with NEXT AI.


Turn customer voice into business impact, faster.