Transcribe with confidence - in any language ๐ŸŒŽ

Mar 2, 2023

ยท

Recordings

When uploading and transcribing a recording, NEXT automatically identifies the correct language. However, strong accents may pose a challenge for AI language recognition, and in those case it may need a little help.

To ensure accurate transcription in such cases, we've introduced a feature that enables you to manually guide the AI by selecting the correct language. Just follow these steps:

  1. Go to your recording

  2. Click the 3 [โ€ฆ] dots below the video player

  3. Choose "Re-transcribe recording"

  4. Select the correct language from the drop-down menu

  5. Allow a few minutes for the transcription process to complete

Turn customer voice into business impact, faster.