Microsoft Teams support for automations, better "Assess hypothesis" mode, smarter survey imports from GetFeedback & Salesforce Marketing Cloud

Jan 18, 2026

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Recordings

Microsoft Teams support for automations

We’ve added Microsoft Teams as a supported automation destination, so scheduled messages/tasks and AI-generated outputs can be posted directly into Teams channels. This brings automations to enterprise environments where Teams is the collaboration hub, and ensures insights reach people where they already work — without changing their workflow.

Improved support for country and language values for GetFeedback (Usabilla) imports

Country and language values previously came in different formats, which led to duplicates in filters and dashboards and fragmented analysis. We’ve normalized these fields to a single canonical format, aligned with other integrations, and migrated existing data to match. Country- and language-based insights are now consistent, comparable across sources, and much easier to analyze reliably over time.

Improved Salesforce Marketing Cloud field mapping

Salesforce Marketing Cloud imports previously included many raw fields that weren’t consistently mapped to meaningful concepts in NEXT AI, making analysis noisy. We’ve updated the mapping to focus on high-signal fields — correctly assigning ratings, tags, accounts, and timestamps, and normalizing attributes like age, gender, country, and collection into consistent formats. Teams now benefit from cleaner survey data that’s easier to segment, filter, and turn into insights across teams.

Better "Assess hypothesis" mode in chat

We updated "Assess hypothesis"mode to support exploratory analysis instead of forcing a pros vs. cons split. The mode now surfaces relevant evidence for the hypothesis as written—helping you understand how broadly it shows up in the dataset without a binary framing.

Claimed domains now enforce SSO-only access

If your company domain is claimed by an SSO tenant, users can now only access NEXT AI through SSO. Logging in via magic link is no longer available for claimed domains.

Previously, we allowed users with claimed domains to create separate personal/test workspaces without SSO. This is no longer possible. The result is a cleaner, safer enterprise experience: no accidental “shadow tenants,” no confusing login paths, and consistent access aligned with IT policy.

… and a few improvements

Easier access to highlight details in the Library

You can now open highlight details by clicking the highlight title in the table (instead of the thumbnail).

Clearer sharing without misleading attribution

We’ve removed the “created by” attribution from share experiences to avoid attributing an AI-generated output to the person who configured it.

Neutral trend indicators in clusters

We replaced green/red cluster trend colors with neutral indicators that simply show if mentions of a cluster are trending up or down. This prevents misleading “good/bad” interpretation and makes trends easier to read for any topic.

Turn customer voice into business impact, faster.