CRM context and account data in reasoning

Account data from your CRM — segment, status, region, industry, deal stage — is now available live inside NEXT for retrieval and reasoning. When a task or workflow step is about a specific customer, churned accounts, or a particular region, the system pulls the relevant CRM context and scopes the analysis automatically. No manual data focus needed — the system reads the intent, matches it against your CRM, and narrows to the right accounts before reasoning begins. This connects what your customers are saying in feedback with who they are in your CRM, so every analysis is grounded in both.