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December 26, 2025
Weekly updates (26 Dec '25)
All updates
This week we shipped two improvements that make exploration more powerful and analysis more trustworthy - without adding friction.
Follow-up questions on clusters in Labs 🎉
Clusters in Labs are no longer a dead end. You can now ask follow-up questions on one or more clusters and even generate sub-clusters to dig deeper, all while staying in the same context. This makes it easier to move from a high-level overview to detailed insights in a single flow.

Tag selection quality improved 🎉
We’ve significantly tightened how tags are selected across the app. Tagging now requires explicit or near-exact matches, with no more “best guess” or broad inference. The result is fewer false positives, higher trust in filters and analytics, and a clear signal when your taxonomy doesn’t support a request - backed by a 92.15% tagging success rate.
This week we shipped two improvements that make exploration more powerful and analysis more trustworthy - without adding friction.
Follow-up questions on clusters in Labs 🎉
Clusters in Labs are no longer a dead end. You can now ask follow-up questions on one or more clusters and even generate sub-clusters to dig deeper, all while staying in the same context. This makes it easier to move from a high-level overview to detailed insights in a single flow.

Tag selection quality improved 🎉
We’ve significantly tightened how tags are selected across the app. Tagging now requires explicit or near-exact matches, with no more “best guess” or broad inference. The result is fewer false positives, higher trust in filters and analytics, and a clear signal when your taxonomy doesn’t support a request - backed by a 92.15% tagging success rate.
This week we shipped two improvements that make exploration more powerful and analysis more trustworthy - without adding friction.
Follow-up questions on clusters in Labs 🎉
Clusters in Labs are no longer a dead end. You can now ask follow-up questions on one or more clusters and even generate sub-clusters to dig deeper, all while staying in the same context. This makes it easier to move from a high-level overview to detailed insights in a single flow.

Tag selection quality improved 🎉
We’ve significantly tightened how tags are selected across the app. Tagging now requires explicit or near-exact matches, with no more “best guess” or broad inference. The result is fewer false positives, higher trust in filters and analytics, and a clear signal when your taxonomy doesn’t support a request - backed by a 92.15% tagging success rate.
Starting with NEXT is easy, quick and fun!
Starting with NEXT is easy, quick and fun!
Starting with NEXT is easy, quick and fun!
Bring your customer into every product decision
Bring your customer into every product decision
Bring your customer into every product decision
GDPR & CCPA
SOC 2 Type II
Data residency in 27+ countries
38+ transcription languages
Unlimited recordings
Unlimited reels
Unlimited video stories
Unlimited teamspaces
Unlimited members
GDPR & CCPA
SOC 2 Type II
Data residency in 27+ countries
38+ transcription languages
Unlimited recordings
Unlimited reels
Unlimited video stories
Unlimited teamspaces
Unlimited members
GDPR & CCPA
SOC 2 Type II
Data residency in 27+ countries
38+ transcription languages
Unlimited recordings
Unlimited reels
Unlimited video stories
Unlimited teamspaces
Unlimited members