Another week, another set of powerful improvements to make your experience smoother, faster, and more insightful. Here’s what’s new at NEXT 👇

Chat with raw Usabilla survey data 🎉

Until now, users could only explore interpreted highlights extracted from Usabilla surveys. You can now go straight to the source — simply select the Usabilla survey in the prompt box and chat directly with the raw feedback data. Perfect for diving deeper into nuances that highlights alone can’t capture.

Smarter, scalable Slack channel selector 🎉

Large Slack workspaces? No problem. The channel picker now dynamically loads channels based on your search input — making it lightning-fast even for organizations with thousands of channels and users.

Richer metadata in Usabilla imports 🎉

We’ve supercharged our Usabilla integration to bring in more context and structure automatically.
New additions include:

• Mood ratings imported as both numeric scores and visual tags (⭐️⭐️⭐️⭐️⭐️)

• Platform detection from user agents (e.g., Mobile, Desktop)

This means cleaner segmentation and more actionable insights straight from your feedback data.

Prettier CSV import notification emails 🎉

Our CSV import notification emails just got a makeover. They now match the clean, friendly design of the rest of our communication — no more raw technical dumps, just clear and polished updates when your imports finish processing.