Updates
Updates
Updates
Features, Fixes & Improvements.
Features, Fixes & Improvements.
AI
AI
AI
June 13, 2025
Weekly update (13 Jun '25)
All updates
Here’s what’s new this week - all designed to make your experience faster, clearer, and just plain smarter. Let’s dive in.
Follow Along as NEXT AI Thinks 🎉
You can now see the thinking process behind every Thread. This adds transparency and helps users understand why NEXT AI answers the way it does. It’s also a great way to refine your next prompt - especially when there’s hidden context the AI might not know yet.

Dashboards Are Now Truly Dashboards 🎉
We’ve reimagined dashboards to reflect how users actually work. Instead of answering a single question, dashboards now provide a broader overview of a focus area - and suggest the right prompts to dive deeper.
The interface is much calmer and easier to scan. No more visual overload - just what you need, when you need it. For this, we've trimmed down the dashboard lister section to make dashboards easier to navigate and faster to load:
Only clusters shown - no more endless highlights
Removed filters and sorting - because no one was using them
Simplified cluster cards - now without distracting analytics
The result? A cleaner, faster way to spot what matters most.

Smarter Focus Picking for Threads 🎉
Threads now rely on high-quality, AI-assigned tags to define their scope. This avoids noisy, low-quality tags from imports and leads to more relevant answers.
Bonus: The agent also got better at picking the right tools for each job - especially when generating themes.
Better Handling of Offensive Feedback 🎉
Not all user feedback is polite - but it’s still valuable. We’ve relaxed our input filters to process survey responses and reviews even if they include strong language. This gives you a more complete picture of what users really think.
Bonus: Our AI processing also got faster across the board.
Users Can Now Import Feedback from Usabilla Forms 🎉
In addition to Usabilla buttons, you can now import feedback from Usabilla forms as well. More coverage, less hassle.

Clusters Suggest Now Prompts to Dive Deeper 🎉
Each cluster now comes with tailored prompt suggestions. Just click to kick off a new Thread and explore the details with NEXT AI.

Here’s what’s new this week - all designed to make your experience faster, clearer, and just plain smarter. Let’s dive in.
Follow Along as NEXT AI Thinks 🎉
You can now see the thinking process behind every Thread. This adds transparency and helps users understand why NEXT AI answers the way it does. It’s also a great way to refine your next prompt - especially when there’s hidden context the AI might not know yet.

Dashboards Are Now Truly Dashboards 🎉
We’ve reimagined dashboards to reflect how users actually work. Instead of answering a single question, dashboards now provide a broader overview of a focus area - and suggest the right prompts to dive deeper.
The interface is much calmer and easier to scan. No more visual overload - just what you need, when you need it. For this, we've trimmed down the dashboard lister section to make dashboards easier to navigate and faster to load:
Only clusters shown - no more endless highlights
Removed filters and sorting - because no one was using them
Simplified cluster cards - now without distracting analytics
The result? A cleaner, faster way to spot what matters most.

Smarter Focus Picking for Threads 🎉
Threads now rely on high-quality, AI-assigned tags to define their scope. This avoids noisy, low-quality tags from imports and leads to more relevant answers.
Bonus: The agent also got better at picking the right tools for each job - especially when generating themes.
Better Handling of Offensive Feedback 🎉
Not all user feedback is polite - but it’s still valuable. We’ve relaxed our input filters to process survey responses and reviews even if they include strong language. This gives you a more complete picture of what users really think.
Bonus: Our AI processing also got faster across the board.
Users Can Now Import Feedback from Usabilla Forms 🎉
In addition to Usabilla buttons, you can now import feedback from Usabilla forms as well. More coverage, less hassle.

Clusters Suggest Now Prompts to Dive Deeper 🎉
Each cluster now comes with tailored prompt suggestions. Just click to kick off a new Thread and explore the details with NEXT AI.

Here’s what’s new this week - all designed to make your experience faster, clearer, and just plain smarter. Let’s dive in.
Follow Along as NEXT AI Thinks 🎉
You can now see the thinking process behind every Thread. This adds transparency and helps users understand why NEXT AI answers the way it does. It’s also a great way to refine your next prompt - especially when there’s hidden context the AI might not know yet.

Dashboards Are Now Truly Dashboards 🎉
We’ve reimagined dashboards to reflect how users actually work. Instead of answering a single question, dashboards now provide a broader overview of a focus area - and suggest the right prompts to dive deeper.
The interface is much calmer and easier to scan. No more visual overload - just what you need, when you need it. For this, we've trimmed down the dashboard lister section to make dashboards easier to navigate and faster to load:
Only clusters shown - no more endless highlights
Removed filters and sorting - because no one was using them
Simplified cluster cards - now without distracting analytics
The result? A cleaner, faster way to spot what matters most.

Smarter Focus Picking for Threads 🎉
Threads now rely on high-quality, AI-assigned tags to define their scope. This avoids noisy, low-quality tags from imports and leads to more relevant answers.
Bonus: The agent also got better at picking the right tools for each job - especially when generating themes.
Better Handling of Offensive Feedback 🎉
Not all user feedback is polite - but it’s still valuable. We’ve relaxed our input filters to process survey responses and reviews even if they include strong language. This gives you a more complete picture of what users really think.
Bonus: Our AI processing also got faster across the board.
Users Can Now Import Feedback from Usabilla Forms 🎉
In addition to Usabilla buttons, you can now import feedback from Usabilla forms as well. More coverage, less hassle.

Clusters Suggest Now Prompts to Dive Deeper 🎉
Each cluster now comes with tailored prompt suggestions. Just click to kick off a new Thread and explore the details with NEXT AI.

Starting with NEXT is easy, quick and fun!
Starting with NEXT is easy, quick and fun!
Starting with NEXT is easy, quick and fun!
Bring your customer into every product decision
Bring your customer into every product decision
Bring your customer into every product decision
GDPR & CCPA
SOC 2 Type II
Data residency in 27+ countries
38+ transcription languages
Unlimited recordings
Unlimited reels
Unlimited video stories
Unlimited teamspaces
Unlimited members
GDPR & CCPA
SOC 2 Type II
Data residency in 27+ countries
38+ transcription languages
Unlimited recordings
Unlimited reels
Unlimited video stories
Unlimited teamspaces
Unlimited members
GDPR & CCPA
SOC 2 Type II
Data residency in 27+ countries
38+ transcription languages
Unlimited recordings
Unlimited reels
Unlimited video stories
Unlimited teamspaces
Unlimited members