April 5, 2023
Introducing NEXT AI ✨
We're excited to announce NEXT AI✨ NEXT AI accelerates the entire research & discovery flow from interview to insight. It will let you do more, faster, and better product discovery while reducing your time and effort by up to 85%. You can think of NEXT AI as your discovery assistant. It transcribes, analyzes, identifies, tags, and summarizes insights from your customer interactions, like interviews or usability tests.
What can NEXT AI do for you?
Transcribe recordings — after you've uploaded the recording of a user interview or usability test, NEXT AI will identify the language (today we support 48 languages), transcribe the recording into text, identify the speakers, and time stamp the entire transcript.
Analyze recordings — NEXT AI can analyze customer sessions extracting key customer moments. NEXT AI will clip the recording and create reels, highlight the transcript, tag the highlight with keywords, and summarize the highlights with a brief title.
Create stories — to quickly share the gist of a customer session with your team, NEXT AI will select and stitch together relevant highlights from a recording and provide a short summary with key points from the session.
NEXT AI is switched on by default and will kick in the moment you upload a recording or click "Create story" from a recording you uploaded. If you don't see the "✨" in the "Add recording" or "Create story" button your organization likely hasn't enabled NEXT AI yet. If that's the case, reach out to firstname.lastname@example.org for help.
To get started with AI, log in to NEXT of sign up for a free account!