Updates

Updates

Features, Fixes & Improvements.

Features, Fixes & Improvements.

AI

April 5, 2023

Introducing NEXT AI ✨

All updates

We're excited to announce NEXT AI✨ NEXT AI accelerates the entire research & discovery flow from interview to insight. It will let you do more, faster, and better product discovery while reducing your time and effort by up to 85%. You can think of NEXT AI as your discovery assistant. It transcribes, analyzes, identifies, tags, and summarizes insights from your customer interactions, like interviews or usability tests.

What can NEXT AI do for you?

  • Transcribe recordings — after you've uploaded the recording of a user interview or usability test, NEXT AI will identify the language (today we support 48 languages), transcribe the recording into text, identify the speakers, and time stamp the entire transcript.

  • Analyze recordings — NEXT AI can analyze customer sessions extracting key customer moments. NEXT AI will clip the recording and create reels, highlight the transcript, tag the highlight with keywords, and summarize the highlights with a brief title.

  • Create stories — to quickly share the gist of a customer session with your team, NEXT AI will select and stitch together relevant highlights from a recording and provide a short summary with key points from the session.

NEXT AI is switched on by default and will kick in the moment you upload a recording or click "Create story" from a recording you uploaded. If you don't see the "✨" in the "Add recording" or "Create story" button your organization likely hasn't enabled NEXT AI yet. If that's the case, reach out to success@nextapp.co for help.

To get started with AI, log in to NEXT of sign up for a free account!

Starting with NEXT is easy, quick and fun!

Starting with NEXT is easy, quick and fun!

Bring your customer into every product decision

Bring your customer into every product decision

Bring your customer into every product decision

  • GDPR & CCPA

  • SOC 2 Type II

  • Data residency in 27+ countries

  • 38+ transcription languages

  • Unlimited recordings

  • Unlimited reels

  • Unlimited video stories

  • Unlimited teamspaces

  • Unlimited members

  • GDPR & CCPA

  • SOC 2 Type II

  • Data residency in 27+ countries

  • 38+ transcription languages

  • Unlimited recordings

  • Unlimited reels

  • Unlimited video stories

  • Unlimited teamspaces

  • Unlimited members