NEXT AI offers tremendous productivity gains for researchers, with transcription, automatically identifying key customer moments, and more. However, that's just part of the value! Across the board, we see that UX research is incredibly understaffed in product teams. Research shows that for every 8 members of a product team, there's only 1 UX researcher. And this researcher can never be in every single decision meeting. Therefore, to make customer insights go further and have more impact, it's key to make them accessible to anyone in the team. Until today, there was never an easy, meaningful way to do that.

That's where NEXT AI Chat comes in. Our chat lets anyone in a product team "ask" for customer insights from anywhere, anytime. Simply open the chat and type away!

Besides asking for customer insights, you can also ask it to suggest follow-up research topics or questions, help create personas, cluster feedback, and much more. The chat can be trigger from the top navigation menu, or from any specific piece of content (one or multiple recordings or highlights).

Curious to see what NEXT AI's chat can do for you? Log in (or sign up) and try it out today! For any questions, feel free to shoot us a message any time.