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Way more discovery, 85% less effort

Way more discovery, 85% less effort

Way more discovery, 85% less effort

NEXT AI lets you turn every customer interaction into actionable insights
without needing to comb through mountains of data

Sign up for free

Product discovery is very data-intensive. A one-hour call with a user can produce a 20-page transcript. When multiplied by the number of weekly user interactions by UX, design, sales, success, growth, or marketing, it's easy to become overwhelmed. This has often led teams to research only a handful of users and assume that their input reflects all others. We built NEXT AI to solve this problem.

—Moodi Mahmoudi, Cofounder of NEXT

Synched playbacks

Upload recordings of customer interactions and watch NEXT AI identify the language, detect speakers, transcribe everything, and time stamp the entire transcript.

Reels of key customer moments

Let NEXT AI clip your recordings and transcripts to create reels of key customer moments. It tags reels with keywords and summarizes them with a brief title.

The way we research doesn't fit the way we build products — can't fit a square peg in a round hole

Project-based approach to research, complicated methods, and siloed access to users leave product teams building on assumptions.

Share customer insights

To share the gist of a customer session, NEXT AI will select and stitch together reels from a recording and write a short summary with key points.

Try NEXT AI for free

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Lots more AI to come

NEXT AI will get much better in the coming months. We're working on exciting capabilities aimed at letting you do more, better, faster.

NEXT AI is secure, private, and opt-in

Your data security and privacy is our #1 priority. NEXT AI is GDPR & CCPA complaint and subject to our SOC 2 Type II certification. Most importantly, NEXT AI can be turned on/off by you.


Question and answers about NEXT AI

Question and answers about NEXT AI

How do I activate NEXT AI?

NEXT AI is available to all users. You can turn NEXT AI on/off in Settings & Members. If you need help, email support@nextapp.co.

How does NEXT AI use my data?

Your data is still encrypted and private following our standard data protection practices. The NEXT AI will not use your data to train our models. Any information used to power NEXT AI will be shared with our vetted subprocessors for the sole purpose of providing you with the NEXT AI features. We do not allow any subprocessor to use your data for training their models or any other purpose. For information specific to NEXT AI, see the NEXT AI Supplementary Terms. We use multiple models depending on the use case and take advantage of the latest advancements in generative AI and language models. The data submitted through NEXT AI is used for the sole purpose of providing you with the NEXT AI features. We do not allow any subprocessor to use your data for training their models or any other purposes.

How much usage is included with a NEXT subscription?

NEXT subscriptions offer unlimited use of NEXT AI. To ensure optimal performance and fair usage across all NEXT AI users, your access to AI features can be reduced depending on your usage.

Is there a free trial for NEXT AI?

Everyone can use NEXT AI for free, so you can test its capabilities before subscribing to NEXT. The number of complimentary AI responses increases with the more members you have, and is shared among the entire workspace. Once you've used all your complimentary AI responses, you will see a message that a NEXT subscription is necessary to continue using AI features.

How do I activate NEXT AI?

NEXT AI is available to all users. You can turn NEXT AI on/off in Settings & Members. If you need help, email support@nextapp.co.

How does NEXT AI use my data?

Your data is still encrypted and private following our standard data protection practices. The NEXT AI will not use your data to train our models. Any information used to power NEXT AI will be shared with our vetted subprocessors for the sole purpose of providing you with the NEXT AI features. We do not allow any subprocessor to use your data for training their models or any other purpose. For information specific to NEXT AI, see the NEXT AI Supplementary Terms. We use multiple models depending on the use case and take advantage of the latest advancements in generative AI and language models. The data submitted through NEXT AI is used for the sole purpose of providing you with the NEXT AI features. We do not allow any subprocessor to use your data for training their models or any other purposes.

How much usage is included with a NEXT subscription?

NEXT subscriptions offer unlimited use of NEXT AI. To ensure optimal performance and fair usage across all NEXT AI users, your access to AI features can be reduced depending on your usage.

Is there a free trial for NEXT AI?

Everyone can use NEXT AI for free, so you can test its capabilities before subscribing to NEXT. The number of complimentary AI responses increases with the more members you have, and is shared among the entire workspace. Once you've used all your complimentary AI responses, you will see a message that a NEXT subscription is necessary to continue using AI features.

How do I activate NEXT AI?

NEXT AI is available to all users. You can turn NEXT AI on/off in Settings & Members. If you need help, email support@nextapp.co.

How does NEXT AI use my data?

Your data is still encrypted and private following our standard data protection practices. The NEXT AI will not use your data to train our models. Any information used to power NEXT AI will be shared with our vetted subprocessors for the sole purpose of providing you with the NEXT AI features. We do not allow any subprocessor to use your data for training their models or any other purpose. For information specific to NEXT AI, see the NEXT AI Supplementary Terms. We use multiple models depending on the use case and take advantage of the latest advancements in generative AI and language models. The data submitted through NEXT AI is used for the sole purpose of providing you with the NEXT AI features. We do not allow any subprocessor to use your data for training their models or any other purposes.

How much usage is included with a NEXT subscription?

NEXT subscriptions offer unlimited use of NEXT AI. To ensure optimal performance and fair usage across all NEXT AI users, your access to AI features can be reduced depending on your usage.

Is there a free trial for NEXT AI?

Everyone can use NEXT AI for free, so you can test its capabilities before subscribing to NEXT. The number of complimentary AI responses increases with the more members you have, and is shared among the entire workspace. Once you've used all your complimentary AI responses, you will see a message that a NEXT subscription is necessary to continue using AI features.

Say goodbye assumptions and hello customer insights.

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